American Chic currently offers Ground and Express shipping. We ship packages by the United States Postal Service. On rare occassions, we will ship by FedEx Ground.



U.S. GROUND SHIPPING:
Ground shipments arrive within 4 - 7 business days after the order is placed. For shipments to Alaska or Hawaii, please allow an additional 2 business days for delivery. Please see the table above for Ground Shipping rates (rates are determined according to order the total).

U.S. EXPRESS SHIPPING:
Express shipments arrive within 1 - 3 business days after the order is placed. Order must be placed by 12PM EST (during normal business days, Monday through Friday) to ensure 2-to-3-day delivery. If order is placed after 12PM EST, please allow an extra business day for delivery. Orders placed on Saturday by 12PM EST will arrive either Monday or Tuesday. Signature may be required for delivery. For shipments to Alaska or Hawaii, please allow an additional 2 business days for delivery. Express delivery is not available to PO boxes. Please see the table above for Express Shipping rates (rates are determined according to order total).

IMPORTANT NOTE:
For each shipping method, please allow 1 to 2 additional business days for delivery if order is placed on or the day before a holiday. During major holidays (Thanksgiving, Christmas, and New Years) please allow an additional 2 to 3 business days for delivery.

American Chic is happy to offer free Ground shipping on orders $125.00 and over to all U.S. residents. Ground shipments arrive within 4 - 7 business days after the order is placed. For shipments to Alaska or Hawaii, please allow an additional 2 business days for delivery. Free shipping only applies to orders shipped within the United States. If your order qualifies for free shipping, please choose the "GROUND SHIPPING" method at checkout.

Canada is the only country outside of the U.S. that American Chic ships to. At the moment, we only offer Express Shipping for orders shipped internationally. Express International deliveries to Canada arrive within 5 - 9 business days after the order is placed. You will receive a tracking number with Express International shipments. Please see the table below for Express International shipping rates (rates are determined according to order total).



IMPORTANT NOTE FOR INTERNATIONAL CUSTOMERS:
If you're package does not arrive within the specified time, please contact us. We will open an inquiry to locate your package. It takes around 45 days to complete an inquiry and find out the location of your package. If your package is not found by the end of the 45-day period, we must file a claim with the United States Post Office. It takes 75 days to process a claim with the United States Postal Service. A refund for your order will be processed at the end of the 75-day period. No refund will be given until the end of the 75-day period.

Orders are shipped out 48 to 72 hours after the order is processed. You will receive a tracking number for your package by email within that time frame. Most packages can be tracked at USPS.com. If your tracking number emailed includes "FedEx" in the subject line, you may track your package at FedEx.com.

If you did not receive a tracking number, please contact us to request a tracking number. Please keep in mind that holidays delay shipments by up to 3 business days and orders (except Express shipments) ship out within 48 - 72 hours after the order is placed.

In order to place an order on AmericanChic.net, click the "ADD TO CART" button on the product page. You will be taken to the "Shopping Cart" page, where you may increase the quantity of the items in your shopping cart. You may return to the product and category pages by clicking on the "Continue Shopping" link. When you have finished adding merchandise to the shopping cart, you may checkout your items by clicking on any "Cart" button on the website. Cart buttons may be found in the menu to the left or in the two menus at the top of the website. Please follow the same instructions if your are ordering from outside of the United States, except that when you get to the checkout pages, select an "International" shipping method.

American Chic currently accepts Visa, Mastercard, Discover Card, and PayPal.

Please contact us if you would like to change or cancel your order. Please make sure that our emails do not get filtered into your spam or bulk email folders. Please keep our email on your email "safe list" in order to ensure receipt of emails from our website (ending in "@americanchic.net").

Sometimes, products sell out faster than we expect. If you find a sold out item on our website, please use the form below to receive an email notification once that item comes back in stock.

IMPORTANT: Please add our website to your email safe-list to prevent emails from AmericanChic.net from being filtered into your spam/bulk email folders!

We only accept international orders from Canada. If you would like to place an order from a country outside of the United States, please follow the regular order process. When you are ready to checkout, please select an "International" shipping method at checkout.

Sales tax is only applied to orders that are shipped to New York.
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WHOLESALE INQUIRIES

At American Chic, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, we will accept your merchandise in it's original condition within 14 days after original receipt of your order for a refund, minus the original shipping charges. Sale and clearance items are final sale and may not be returned.

IMPORTANT:
Returned merchandise will be inspected upon receipt. All returned merchandise must be in original condition in order to receive a refund or exchange. No credit or exchange will be processed if the merchandise shows signs of use or damage. Our return policy does not cover accidental damage or wear of product caused by customer.

Before returning your merchandise, please fill out the Return/Exchange Form at the bottom of this section. Immediately after doing so, you may return your merchandise. To return your merchandise...

• Fill out the return/exchange slip portion of the original invoice, noting the reason for your return. If you are making an exchange, please list the items you would like in return.
• Carefully pack your items in the original box, along with any original materials (shoe boxes, jewelry boxes, etc.) and the return slip. DO NOT BEND OR FOLD THE MERCHANDISE.
• Fix the return-address label on the outside of the package.
• Please insure your package for the total of the merchandise being returned! American Chic is not responsible for lost or damaged return packages. We highly recommend using USPS (United States Postal Service) to return your package. Returns must be post-marked within 30 days of original receipt of your order.
• DO NOT SHIP RETURNS BY EXPRESS MAIL.
• DO NOT USE UPS TO SHIP YOUR RETURN PACKAGE.
• We will you email you when your return or exchange has been processed. We ask customers to allow up to 14 business days for a refund to be credited back to their original payment method.

• Please ship your return to:
  AmericanChic.net
  PO Box 24354
  Brooklyn, NY 11202

IMPORTANT NOTE:
Returns are only accepted within 14 days of original receipt of merchandise. Merchandise will not be accepted for returns and exchanges if it is returned after 14 days of original receipt. Sale merchandise is not eligible for a refund.

American Chic understands the importance of protecting your privacy. We use the necessary physical and electronic means to keep your information confidential. We do not give out your personal or financial information to third parties. All information collected from you will remain private and confidential.

We want your shopping experience at American Chic to be safe and secure. We use Secure Socket Layer (SSL) encryption technology to transmit your order. This prevents unauthorized parties from gaining access to personal and confidential information. Your credit card info, payment information, and contact information will be protected. When you enter our checkout page, the SSL-enabled area of our website, a lock appears in your browser and "http" in the URL changes to "https", indicating that any data transferred between the web site and the browser is secure. Your browser may also give you a pop-up message saying that you are about to enter a secure area.

At American Chic, we guarantee that you will receive the highest level of customer service. If you have any concerns about your order, we guarantee that we will do all that we can to address your concerns. We want your experience at American Chic to be 100% satisfactory. We have a fast customer service response time and two methods of contact so that you may reach our staff quickly and easily.

If you have anymore questions or concerns regarding our privacy and security policy, please contact us.

American Chic is your complete source for High End Glamorous and Celebrity Style Handbags and Accessories. We specialize in handbags that fit within the Fashionable Diva's lifestyle.

American Chic began in 2006 by a young fashionista, Jihan Shareef, from New York: "I was always in love with high end brands. I would spend my last dollar to own the latest celebrity it bag like a Louis Vuitton or Chanel. But when I discovered more affordable high-end handbags, I realized that it wasn't the name I was in love with - it was the style. And style should not be exclusive. So I started American Chic to make luxury style handbags affordable for everyone." By offering excellent customer service and high quality products, we are becoming the top source for Diva and celebrity style arm candy.



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At American Chic, we guarantee that you will receive the highest level of customer service. If you have any concerns about your order, we guarantee that we will do all that we can to address your concerns. We want your experience at American Chic to be 100% satisfactory. We have a fast customer service response time and two methods of contact so that you may reach our staff quickly and easily.

Here are some video product reviews about American Chic merchandise:
InTheirCloset.com

Here are pictures of actual customers using/wearing American Chic merchandise:
KimmiB.Wordpress.com
Sarah K. at LookBook.nu

Here are quotes from actual customers about American Chic:
"I bought two Nightingale [handbags] for $50 each. One for my 22 year old daughter and one for myself. Everyone asks me where I got my bag and my daughter... at [college] and she says she gets the same response. Very pleased. Well worth the money." - H. G. Root

"The items I bought on americanchic.net for the first time was really fabulous, I would definately tell my friends about this web site and also buy some more items." - Y. Harmon

"I love the Brown Petale Flower Bag. So thrilled." - A. Wiseman

"I love my black [Birkin] style bag that I recieved from your company recently and am happy with the quality and craftmanship of this popular and desirable handbag. thank you once again for the beautiful handbag and the affordable pricing and the safe website in which to order from." - A. Hamel

"The bag arrived this evening and it's stunningly gorgeous! Thank you ever so much!" - Terri

"Dearest Americanchic, Thank you so much for my order been filled and shipped to me with my two [handbags]. They were carefully packed and a pleasure to receive! The two colors are wonderful! Your company is wonderful! Thank you for helping with [my order]! They are quality made! Thank you again." - A. Hamel

"Thank you for great customer service!! I and my daughters will be ordering more ASAP. Please get more bags in stock...love em!" - Rachel T.
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Our blog, covers the latest celebrity it bags worn by Hollywood's fashionistas. You can also find exclusive deals and coupons for AmericanChic.net on our blog.

American Chic is constantly looking for ways to improve our site for customers like you. Please take a moment to fill out a short survey, telling us a little bit about yourself. Upon completion of the survey, you will receive a 5% coupon code for your next order at American Chic. We ask that you quickly review our website before taking the survey, as some of the questions are based on the content of our shop ( click here to review our site). Click here to take our survey.

You can find us on the following Social Networks and Shopping Networks. Friend us on any of the following networks to receive 10% off your next order (please email us with the name of the network and your username on the network to receive the 10% coupon):

You may email contact us at inquiries [at] americanchic.net or you may email us using the form below. IMPORTANT! Please put our website on your email "safe list" in order to our emails from filtering in your spam/bulk email folders.

Please make sure that our emails do not get filtered into your spam or bulk email folders. Please keep our email on your email "safe list" in order to ensure receipt of emails from our website (ending in "@americanchic.net").

You may also contact us using our Live Chat feature. When the Live Chat feature is off, you may use our email form above.

Do not ship USPS Express mail to our mailing address.
AmericanChic.net
PO Box 24354
Brooklyn, NY 11202

At the moment, American Chic does not provide phone support but we have three ways for you to reach us: by email, postal mail, and Live Chat. In the near future, we hope to intergrate phone support with our website.

Please use the forum below to sign up for updates on new product information, sales, coupons, and giveaways from AmericanChic.net.